Shipping policy

Shipping policy

Our order processing times are separate from the shipping times they see at checkout. 

All orders are processed within  to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer R99 flat rate shipping to [All South African orders below R5000 and free shipping on order above R5000

Free shipping thresholds you offer (e.g. free shipping for orders over R5000. For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

Shipping option	Estimated delivery time	Price
Normal	2 to 3 business days	R99
Standard	1 to 3 business days	R159
Express	1 to 2 business days	R450

Local delivery

 

Free local delivery is available for orders over R1000 within [South Africa]. For orders under R999, we charge R80 for local delivery.

Deliveries are made from [8am - 5pm delivery hours] on [Monday - Friday]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Below is a list of ZIP/postal code we service

Code Range	Area
Northern Region (Gauteng, Mpumalanga, most of North West, Limpopo)
0001–0299	Gauteng—Pretoria/Tshwane
0300–0499	North West—northern part
0500–0698	Limpopo—south and west
0699–0999	Limpopo—north and east
1000–1399	Mpumalanga—Northern half
1400–1699	Gauteng—East Rand / Ekurhuleni Metro
1700–1799	Gauteng—West Rand, Mogale City/Krugersdorp, Roodepoort (now part of Johannesburg)
1800–1999	Gauteng—Soweto and Vereeniging/Vanderbijlpark Region (Motsweding)
2000–2199	Gauteng—Johannesburg (original Johannesburg, Randburg, Sandton)
2200–2499	Mpumalanga—southern half
2500–2899	Northwest Province—southern and central

 

In-store pickup

You can skip the shipping fees with free local pickup at:

Shop 4 No. 38 Von Weilligh Street cnr Main Street Carltonview Building, Johannesburg 2001.

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are [9am - 4pm store hours] on [Monday - Friday 5 days of the week]. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to the following countries:

• USA
• UK
• CANADA
• SOUTH AFRICA

At this time, we do not ship to countries listed below.

• Russia
• Afghanistan
• Iraq

 

Shipping charges for your order will be calculated a displayed in below. 

 

Region	Standard Shipping Per shipment (starting from)	Expedited Shipping Per shipment (starting from)	Priority Courier Shipping Per shipment (starting from)
Canada	$7.99	$9.99	$19.99
Mexico	$4.99	n/a	$8.99
Latin America	$8.99	$10.99	$15.99
Atlantic, Carribean & Other Islands	$11.99	$13.99	$39.99
Europe	$14.99	$14.99	$50.99
Israel	$8.99	$18.99	$39.99
Middle East	$4.99	$18.99	$39.99
Africa	$9.99	$13.99	$39.99
Australia	$10.99	$11.99	$29.99
Japan	$7.99	$9.99	$21.99
Asia & Pacific Islands	$10.99	$18.99	$39.99
Russian Federation	n/a	$15.99	$25.99

 

Note: Not all shipping options are available in all areas.

 

The cost to ship items from each product category varies by item, shipment, and shipping option.

The cost to ship items from each product category varies by item, shipment, and shipping option. 

(Lucky Tech Camera works closely with its carriers to provide a competitive shipping experience for our customers. Exact shipping charges are calculated at the time of checkout based on the number of items, item type, weight, and volume of all the items in the cart.

The total shipping cost is calculated by adding a base "Per Shipment" cost and various "Per Item" costs. The "Per Item" cost depends on the item, and is based on the quantity of items, the weight, or volume (referred to as the dimensional weight) of each package. The table below shows the base “Per Shipment” rate used as a minimum for shipping. Rates increase, or vary, from the base rate depending on the items in the cart. works closely with its carriers to provide a competitive shipping experience for our customers. Exact shipping charges are calculated at the time of checkout based on the number of items, item type, weight, and volume of all the items in the cart.

The total shipping cost is calculated by adding a base "Per Shipment" cost and various "Per Item" costs. The "Per Item" cost depends on the item, and is based on the quantity of items, the weight, or volume (referred to as the dimensional weight) of each package. The table below shows the base “Per Shipment” rate used as a minimum for shipping. Rates increase, or vary, from the base rate depending on the items in the cart.) 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lucky Tech Camera is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@luckytechcameras.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

Shipping to Shop 4 No. 38 Von Weilligh Street cnr Main Street Carltonview Building, Johannesburg 2001

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. 

Refunds, returns, and exchanges

For a full refund click our refund policy here (www.luckytechcameras.com/policies/refund-policy) and link out to our full return policy.

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at luckytechcameras@yahoo.com  with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at luckytechcameras@yahoo.com